The notification of the accepted proposal arrives, but when I enter the app I do not find the proposal

We are in the process of changing the text of the notification, very often the cancelled exchange notification is mistaken for an accepted exchange as it states: PIPPO has accepted another exchange for card X of set Y

Proposals cancelled for another exchange are the only proposals that are automatically removed by the system.

Update: In rare cases the proposal disappears without being cancelled. We are monitoring the situation to resolve the problem