Known issues

I forgot my password/username. What should I do?

To retrieve your username and password, go to the login screen on the Sticker GO app and press Forgot your password or username? You will…

Proposals list or deleted friends list

Some users have reported to us that it can happen to find the proposal list or friendship list reset. It is not yet well known…

I cannot delete a proposal that has been cancelled

We are investigating the cause of this problem, as soon as the bug is found it will be fixed in the next updates.

The notification of the accepted proposal arrives, but when I enter the app I do not find the proposal

We are in the process of changing the text of the notification, very often the cancelled exchange notification is mistaken for an accepted exchange as…

Why don’t you update the set? Yet the missing card has been inserted

We are investigating an as yet unknown bug that could set some cards with a negative value. In this case it is collected but not…

See user album in proposals

We have noticed a bug which does not allow the correct display of the users’ albums within the proposals. Currently, all albums in all proposals…

I cannot send messages in the chat, how is this possible?

We have encountered the problem on some Android phones when sending chat messages. The application tends to crash without sending any messages. The problem has…

I cannot add a friend on Monopoly GO!

There are two reasons why you cannot add friends on the Monopoly GO app! The link the user added is incorrect or did not update…