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Frequently asked questions
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Account
I chose the wrong language
I forgot my password/username. What should I do?
How can I change the name on Monopoly GO?
How can I recover my password?
My username is different from the one on Monopoly GO!
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Advertising
Restore premium account
Why do I see ads?
General
I can’t collect the dice
Why can’t I find the stickers on Monopoly GO?
Known issues
I forgot my password/username. What should I do?
Proposals list or deleted friends list
I cannot delete a proposal that has been cancelled
The notification of the accepted proposal arrives, but when I enter the app I do not find the proposal
Why don’t you update the set? Yet the missing card has been inserted
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New player guide
How to activate chat
How to report an abusive user
Cancelling an exchange proposal
Where to find the exchange proposals
How to exchange duplicates
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Sharing
Is it possible to share duplicates?
How can I share the link with friends?
Stickers
Why doesn’t it automatically update the cards?
I accepted an exchange but it is not visible among the proposals
If I send two requests for the same card and one accepts first, can I revoke the second?
Trade
I cannot delete a proposal that has been cancelled
The notification of the accepted proposal arrives, but when I enter the app I do not find the proposal
Proposals no longer visible